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Membership Meeting

Your Local holds membership meetings at all of our Local offices on a regular basis. We would like to invite everyone to come and participate. Membership meetings keep you in touch with the Local’s news. We encourage all members to come and find out what is going on within the Local and express your opinions and concerns.

 Meetings begin at 6:30 p.m.

See you all there!

 Locations:

7844 Rosecrans Avenue, Paramount

930 Shiloh Road Bldg 38, Windsor

3629 Clayton Road, Concord

3751 McCray Street, Riverside

Get involved with your Union. Attend Membership meetings and stay informed!

Membership meeting date:

January 25, 2012

ATTENTION AT&T CORE MEMBERS 

GATT Rate, Special Window through 3-31-2012

The document below from the Company will be going out to all employees. The letter of agreement for the "Special Window" that provides during the first quarter of 2012 The Gatt rate be used at 100%.The Company document explains this with a note #2 which many may miss.

Company Notice

Special Pension Window

Beware! Our Voice Is Being Threatened!

The latest variation of the old "Paycheck Deception" initiative has reared its ugly head, and paid signature-gatherers are out in force, misleading the public in order to get enough signatures to put it on the ballot.

Don't be deceived!  If you are approached to sign a petition to put an proposition about "fighting special interests" on the ballot, say NO! 

And warn your family, friends and co-workers. 

Why?  The "special interests" this proposition attacks are organized labor and union members.  It would virtually destroy our ability to influence politics and legislation, and leave big corporations and CEOs--the REAL special interests--in charge of politics in California.

Click here to download the California Labor Federation's flyer.

Remember:  Don't sign to put any "special interest" proposition on the ballot!  Read any petition carefully before signing.

Tell Senator Feinstein to be a Champion

for Social Security

With Unity, We win at Verizon!

Good News for AT&T Mobility Members

CALIFORNIA SENATE HEARING ON SERVICE OUTAGES

Testimony of Jim Weitkamp

How Health Care Reform Affects Us

CWA Local 9400 Joins FACEBOOK

CWA Metro Blog

AB2690

CALL CENTER OP-ED

“For billing, press 1, for technical problems, press 2, if you want to talk to a customer representative, press 0.”

Californians are used to this or a similar greeting each time we call our phone company, our utilities, and our banks, among others.  Many of us simply press 0 for the operator.  We want a live person to talk to and have the ability to get our questions answered.  Most of us want to talk to a real person-- to get right to solving whatever problem we called about.

People are calling because they are juggling their mortgages and their bills.  Many families are struggling to make ends meet, struggling to balance between making minimum payments and reducing their debts.  At the same time, more and more Californians are unemployed, with extremely limited money and continuing obligations.    

Calls are being made to retailers, banks, cable companies and others.  Pleading calls are made every day, every hour, every minute.  Calls from desperate people are multiplying in these difficult times.

The one common factor is the phone calls.  Each time a California resident is seeking assistance, they are paying for phone service.

During each call consumers reveal sensitive and private information.  Social Security numbers, account numbers, date of birth – all information that can easily lead to identity theft.  While we have strong identity theft laws here in California, what protections do consumers have abroad.

Currently, there are no systems in place to stop a person in a foreign country from taking our financial data and releasing it to others for abuse?  If a call center is based here in California, all call center employees can easily be held responsible for any fraud or identity theft.  What recourse is available to California residents when they are dealing with an operator in a foreign country?

We must take action to maintain California protections for California consumers. With time, our telephone companies will realize that we want our dollars invested back here at home, in our state.

I have introduced a very simple bill that will take a small step toward hiring more Californians.  I have introduced Assembly Bill 2690 that will require phone companies to tell consumers where the call center they connected to is located.  Simple enough.  It will provide an option to the consumer to keep holding and be transferred to a California call center, if available.

Who knows, maybe then the friendly operator will be our neighbor.